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Employee Assistance Program

Employee Assistance Program

A helping hand to ensure workplace wellness

Both personal and work-related difficulties can affect an individual’s performance at work. So it’s important to have help available in case it’s needed.  And that’s what an Employee Assistance Program (EAP) can do for your business and your employees.

The ORS Group can help employees and their families with any issues that are causing stress and, therefore, negatively impacting their performance at work. Counselling normally takes place at one of our offices, however we can also arrange telephone and other video based counselling e.g. SKYPE

EAPs are funded by the employer and enable individuals to get confidential counselling that can help them manage their problems and be very successful at the job they do.

Our Employee Assistance Program offers services from Counsellors and Registered Psychologists

We have established an online EAP Portal for companies who utilise our EAP Services. This is accessible to your organisation, its’ managers, supervisors, employees and family members where eligible. The portal contains resource information on key presenting issues and appropriate external community services, including helpful tips and strategies for dealing with specific issues.

Sometimes things happen in a sudden or unexpected manner.  In the event that you or your employee needs help fast, we operate a 24-hour emergency help line to provide immediate assistance over the phone.

If you do not have access to Employee Assistance Program (EAP) services and need crisis support, call Lifeline on 13 11 14.

For Workers

Occasionally an issue that’s brewing in your personal life can start to encroach on your work life.  Sometimes situations in the workplace itself can knock your confidence and leave you struggling to cope.

Whatever the problem, an Employee Assistance Program can help you learn strategies to deal with it and get you back to performing at your best

Ask your employer if they have an existing Employee Assistance Program (EAP) provider who can provide you with the support and assistance you need. If not, they may want to speak with our team here at The ORS Group to find out more.

The ORS Group’s qualified psychologists and counsellors can provide help with the following:

    • Relationship issues
    • Conflict at home or work
    • Self-esteem and self-worth issues
    • Loss and grief issues
    • Coping with change
    • Financial issues
    • Emotional issues (anxiety, depression, tension)
    • Managing stress
    • Work/life balance
    • Sexuality issues
    • Alcohol and drug issues
    • Unplanned life events (illness, pregnancy, miscarriage)
    • Gambling
    • Work issues (bullying, harassment etc.)
    • Career decisions

For more information on Employment Assistance Programs, contact us on 1800 000 677 or enquire online today.

If you do not have access to EAP services and need crisis support, call Lifeline on 13 11 14.

For Employers

There are times when employees go through emotional or mental upheavals either at home or in the workplace.  If they have access to confidential help at an early stage, potential issues can be dealt with properly and in less time. If no help is available, poor performance in the workplace can perpetuate.

The ORS Group’s qualified Psychologists and Counsellors can provide help with the following:

    • Relationship issues
    • Conflict at home or work
    • Self-esteem and self-worth issues
    • Loss and grief issues
    • Coping with change
    • Financial issues
    • Emotional issues (anxiety, depression, tension)
    • Managing stress
    • Work/life balance
    • Sexuality issues
    • Alcohol and drug issues
    • Unplanned life events (illness, pregnancy, miscarriage)
    • Gambling
    • Work issues (bullying, harassment etc.)
    • Career decisions

The ORS Group also provides a range of ancillary services via Employee Assistance Programs.  These are work-focused services to help individuals overcome barriers to employment.

Our team of psychologists can provide:

For more information on Employment Assistance Programs, contact us NOW on 1800 000 677 or enquire online today.

Frequently Asked Questions

Testimonials

The Town of Bassendean has utilised the services of The ORS Group for a number of years which has included our employee assistance program, workplace investigations and staff presentations. The ORS Group have always worked in close consultation with the Town to fully understand our needs and provide suitable solutions and recommendations to create a positive and agreeable outcome.
Renae Maher, Human Resources Coordinator, Town of Bassendean